Margin given away
This rep argued with Marco, then matched the online price without asking for anything in return.
Hold the price when the customer pushes back.
A contractor calls back with a cheaper online price and asks the rep to match it. The rep answers in their own words while a live coach tracks five behaviours, then a debrief shows whether the deal protected margin or gave it away.
Built as a single HTML file in a custom brand theme. AIReady runs the conversation and the feedback, and the file works in your LMS or on your website.
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The learner is an outside sales rep at an industrial distributor. Marco, a contractor, wants a quote for 24 valves matched to a cheaper online price. The five behaviours the coach will watch for are listed up front.
Practice starts like a real call. The learner slides to answer, or presses Enter.
The rep acknowledges the pressure and asks about timing and returns. Marco shares the Friday deadline and the cost of an idle crew only because he was asked. The live coach ticks off each behaviour as it happens.
A $1,100 discount set against $2,000 a day of crew downtime. The deal temperature turns hot, and Marco offers a firm order in exchange for a small concession.
A firm order at 3% off instead of 18%. The debrief quotes what the rep said and still finds one thing to tighten.
A different rep argues, stays vague, then matches the online price. The deal still closes, and the debrief shows each behaviour the rep skipped.
Watch two reps handle the same call.
Both hear Marco ask for an 18% price match. One gives it to him. The other works out what a late delivery would cost him first, and trades a smaller concession for a firm order.
Margin protected
This rep asked about the deadline before talking price, then offered 3% only in exchange for a purchase order that day.
Imagine this with your own customers and pricing.
Change the customer
Swap in your own products and the objections that cost your team deals.
Change the coaching
The behaviours the coach tracks and how each is scored, matched to your sales approach.
Match your brand
This example uses an industrial blue theme with sound effects. Your version can use your colours and layout.
Plan your version
In your demo, we'll scope what your team's version would need.
Which customer conversation is costing your team margin?
Bring a sales conversation to a 30-minute personalized demo. We'll show relevant examples and work out what your version would need.
A few useful details
This is an example built with AIReady. Your version would be scoped around your audience and what they need to learn.
No. Marco responds to what the rep says, so a different approach gets a different conversation, and the scores follow what the rep did.
Yes. A live coach ticks off behaviours after each reply, and a full debrief arrives when the call ends.
Book a demo and we'll help you explore the relevant sandbox.